General Information

About Dusseldorf

The compact metropolis on the Rhine does not only convince with its perfect location and connection in the middle of Europe but is also one of the most important business and science locations in Germany. Meeting planners benefit from an outstanding MICE infrastructure. And participants meet an exciting mix of “rheinisch” culture, modern architecture, luxury shopping and after-work beer in the old town.

Access to the Session Rooms

Only congress delegates, with a valid badge, have access to session rooms. Seating is regulated on a first-come, first-served basis. We recommend delegates to go to the session room well in advance. Due to safety regulations, the organisers will close the session room when all seats are taken. It is not allowed to stand in the aisles of the rooms.

Bank and Exchange

The national currency in Dusseldorf is the Euro (€).

Certificate of Attendance

A Certificate of Attendance will be available to print via your MyEAU account as of Monday, 15 November 2021. Before obtaining your Certificate of Attendance, you will be requested to enter the number under the barcode on your badge to log in (type the number without the *) as well as complete the evaluation questionnaire. It is therefore important to retain the delegate badge for this purpose. Information on CME accreditation is available here.

Cloakroom / Luggage

The cloakroom is located in the Registration area and open during congress hours. Please be sure to collect all personal belongings at the end of each day.

CME Accreditation

A list of CME accreditation points granted by various national urological societies and the European Board of Urology will be available in the programme book and on this website.

Congress Bag

Each delegate can collect a congress bag in the registration area.


The electrical supply in Germany is 230 Volts and the frequency is 50Hz and the socket are EU-standard. If travelling from countries outside of EU please check if you need an adapter.


The organisers do not accept responsibility for any personal damage. Participants are strongly recommended to arrange their own personal insurance.


All presentations during the ERUS Congress will be conducted in English, the official language of the EAU. Translation to other languages is not available.

Lost and Found

Found items should be returned to the Information Desk at the registration area. If you lose or find something, please report to this desk for assistance.

Mobile Phones

The sound and photography flash of mobile phones must be switched off during all sessions.

Passport and Visa

For participants from EU countries, a national identity card is sufficient to enter Germany. For citizens of other countries, a valid passport is required, and for some countries, a visa is required. Should you have any doubt about the need of an entry visa, please contact the German Embassy or German Consulate in your own country.

Smoking Policy

The ERUS Congress and the concomitant exhibition have been designated as non-smoking events throughout the entire venue, including all meeting halls, functions, registration and catering areas. All the participants are kindly requested to respect the no-smoking policy.

Social Media

We are using social media at the congress to encourage an open discussion on urology science and experiences at the congress. EAU congress speakers, opinion leaders, delegates and media share their ideas, commentary and photos on Facebook and Twitter. You can follow the EAU on Facebook via and on Twitter via @uroweb. Use #ERUS21 and #LIVESURGERY to discuss the Congress, and join the conversation!

Webcasts & Live Streams

Various sessions will be webcasted via this website.

Wi-Fi / Charge & Connect Area

Free wireless internet will be available within the Congress Centre Dusseldorf during the congress.