General Information

About Düsseldorf

The compact metropolis on the Rhine does not only convince with its perfect location and connection in the middle of Europe but is also one of the most important business and science locations in Germany. Meeting planners benefit from an outstanding MICE infrastructure. And participants meet an exciting mix of “rheinisch” culture, modern architecture, luxury shopping and after-work beer in the old town.

Abstract and Video presentations

Click here for more information about abstract submission for ERUS-DRUS21.

Access to the Session Rooms

Only meeting delegates, with a valid badge, have access to session rooms. Seating is regulated on a first-come, first-served basis. We recommend delegates to go to the session room well in advance. Due to safety regulations, the organisers will close the session room when all seats are taken. It is not allowed to stand in the aisles of the rooms. The local Covid-19 measures have been taken into account when setting up the session rooms.

App: Your smart congress companion

Download the EAU Association App for free in the Play Store (Android) or App Store (iOS). The ERUS-DRUS21 Event in the App is the easiest way to navigate the meeting and provides instant access to key information. Browse the scientific programme and create your personal programme using the planner. Offline use of the App is possible.


Coffee breaks and lunch will take place in the exhibition area.

Certificate of Attendance

As of Tuesday 16 November 2021, you can download your certificate of attendance via your MyEAU account. Log in and you will see the main menu on the left side of your screen. Click on “Events” and select “Certificates” from the drop-down menu. Before obtaining your certificate, you will be requested to complete the evaluation questionnaire. You can find more information here.

Cloakroom / Luggage

The cloakroom is located in the Registration area and open during meeting hours. Please be sure to collect all personal belongings at the end of each day.

CME Accreditation

The ERUS-DRUS21 meeting has been accredited by the European Accreditation Council for Continuing Medical Education (EACCME®) with 19 European CME credits (ECMEC®s). Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity. More information can be found here.

Congress Bag

Each delegate can collect a congress bag in the registration area.


Please see this page for the latest information on safety at ERUS-DRUS21.


The national currency in Dusseldorf is the Euro (€).

Disclosure request

At the beginning of their presentation(s) speakers are requested to disclose to the audience any links with the industry related to the topic of their lecture. A link can be: being a member of the advisory board or having a consulting agreement with a specific company.

EAU policy on Live Surgery

The EAU established an official policy on Live Surgery Events, offering organising centres a clear framework within which to plan and perform live surgeries. It outlines a set of guidelines in which the overriding principle is that patient safety must take priority over all other considerations in the conduct of live surgery. Click here to read more.


The electrical supply in Germany is 230 Volts and the frequency is 50Hz and the socket are EU-standard. If travelling from countries outside of EU please check if you need an adapter.

Emergency and First Aid

In case of an emergency call 112 for police, fire brigade and ambulance service. In case of an emergency in the congress centre contact a security guard immediately.


An exhibition will be held joint with the meeting.
Opening hours:
Thursday, 11 November  09:00 – 17:00 hrs
Friday, 12 November  09:00 – 17:00 hrs
Saturday, 13 November  09:00 – 14:00 hrs

Guests and Children

In compliance with the Pharma Codes, it is not allowed for you to register accompanying guests (including children). Any guests you may have are not allowed to access this event. In addition, the ERUS-DRUS is unfortunately unable to offer children’s day-care facilities at its events. If you have any special requirements due to impaired mobility, medical needs or due to the fact you are nursing please let the organisation know in advance.


The organisers do not accept responsibility for any personal damage. Participants are strongly recommended to arrange their own personal insurance.


All presentations during the ERUS-DRUS21 meeting will be conducted in English, with the exception of the Pflege-und Assistenzveranstaltung, the Niedergelassenenforum, the Patientenforum, the Studentenseminar which will be conducted in German. Translation to other languages is not available.

Lost and Found

Found items should be handed in at the registration desk. If you lose or find something, please report to this desk for assistance.

Mobile Phones

During all sessions, please switch your phone to silent and turn off your flash when taking pictures.


With other delegates
You can use the ERUS-DRUS21 event app to get in touch with other (online) delegates. This feature is off by default, you can turn it on by logging in to the app with your MyEAU credentials through the “My Profile” menu in the top right corner.
For more information on the networking opportunities go to “Networking” under “App Help”, which you will find under “Information” in the app menu.

With speakers
Delegates can also get in touch with ERUS-DRUS21 faculty and speakers on the ERUS-DRUS21 online platform. Click on the tab Speakers, where you will see a speaker overview. Click on “Contact speaker” and you can leave them a message.

No-smoking Policy

Smoking is not allowed throughout the entire venue, including all exhibition areas, session rooms, registration and catering areas. All participants are kindly requested to respect the no-smoking policy, which also applies to e-cigarettes.

On Demand webcasts

Presentations and sessions will be webcasted under the condition that the speakers have given their approval. You can access the webcasts as soon as they become available during the meeting via “On Demand” on the online platform. Access will close on 14 November 2021 at 14:10 CET. Viewing the scientific content within 24 hours after each presentation or session via the online platform will earn you CME credits (see “CME Accreditation” for further details).

Passport and Visa

For participants from EU countries, a national identity card is sufficient to enter Germany. For citizens of other countries, a valid passport is required, and for some countries, a visa is required. Should you have any doubt about the need of an entry visa, please contact the German Embassy or German Consulate in your own country.

Photography and Filming

The ERUS-DRUS organisers will be taking photos and doing some filming between sessions. If you would prefer not to be filmed or photographed, please let us know by sending an e-mail to:


Journalists can obtain free registrations to the meeting. All media operators must show their credentials (press card dated 2021/2022 and original assignment letter). More information can be found here.

Registration Area

The registration area is located on the ground floor of the CCD, make sure to use Entrance “CCD Stadthalle”.
Opening hours:
Wednesday, 10 November  16:00 – 19:00 hrs
Thursday, 11 November  07:00 – 19:00 hrs
Friday, 12 November  07:00 – 18:30 hrs
Saturday, 13 November  07:00 – 14:30 hrs

Resource Centre and Webcasting of Presentations & Sessions

Presentations and sessions will be webcasted under the condition that the speakers have given their approval. As a meeting delegate, you can access the ERUS-DRUS21 scientific content after the meeting via the ERUS-DRUS21 Resource Centre using your MyEAU credentials. The content in the Resource Centre will be available up to 3 years after the meeting, but is not accredited.

Security and Safety

The safety of all meeting attendees is of the utmost importance. The Congress Centre Dusseldorf (CCD) and ERUS-DRUS organisers have taken security precautions to ensure the maximum possible safety for all participants. All bags may be subject to inspection. Please take all personal belongings with you when leaving session rooms. This meeting is organised in accordance with the Covid-19 measures applicable for Düsseldorf/ Germany and the CCD.

Social Media

We are using social media at the meeting to encourage open discussions on urology science and your meeting experiences. ERUS-DRUS meeting faculty, opinion leaders, speakers, delegates and media share their ideas, commentary and photos on Facebook, Twitter and Instagram. You can follow the EAU on Facebook, LinkedIn, Twitter and Instagram. We invite you to use the hashtag #ERUS21, #DRUS, #DGRU and #livesurgery, follow us on all social media accounts and join the conversation!

Speaker Service Centre (SSC)

All presentations should be handed in at the Speaker Service Centre (located on the 1st floor) at least three hours prior to the start of the session.
Opening hours:
Wednesday, 10 November  14:00 – 19:00 hrs
Thursday, 11 November  07:00 – 19:00 hrs
Friday 12, November  07:00 – 18:30 hrs
Saturday, 13 November  07:00 – 14:30 hrs


Free wireless internet will be available within the Congress Centre Dusseldorf during the meeting.
Network: ERUSDRUS21
Password: ERUSDRUS21