General Information

Abstracts
Abstract submission will open on 1 March 2024.
Abstract submission deadline: 1 June 2024.


Access to the Session Rooms
Only congress delegates, with a valid badge, have access to session rooms. Seating is regulated on a first-come, first-served basis. We recommend delegates to go to the session room well in advance. Due to safety regulations, the organisers will close the session room when all seats are taken. It is not allowed to stand in the aisles of the rooms.


App
Optimise your experience at the meeting via the handy EAU app. No lugging around printed materials nor painstakingly searching for the info you need. You can easily browse through the scientific programme with its user-friendly interface. Go digital and download this eco-friendly alternative!

The app doesn’t necessarily require internet access. You can use the app offline but please note that some features will only be updated when you’re online e.g. news, tweets, etc.

Simply download this must-have app for free via the Play Store (Android) or App Store (iOS) and discover it’s many handy features.


Certificate of Attendance
As of Monday, 16 September, you can download your certificate of attendance via your MyEAU account. Log in and you will see the main menu on the left side of your screen. Click on “Events” and select “Certificates” from the drop-down menu. Before obtaining your certificate, you will be requested to complete the evaluation questionnaire. You can find more information here.


Cloakroom / Luggage
A cloakroom is available and is at participant’s disposal during congress hours. Please be sure to collect all personal belongings at the end of the day.


CME Accreditation
More information about accreditation will be available soon.


Congress Bag
Each delegate can collect a congress bag in the registration area.


Currency
France’s official currency is the Euro (EUR).


Disclosure Request
At the beginning of their presentation(s) faculty is requested to disclose to the audience any links with the industry related to the topic of their lecture. A link can be: being a member of the advisory board or having a consulting agreement with a specific company.


Electricity
Electricity supply in Bordeaux is 230 Volts and the connection is made by one of three types of plugs, types C, F and L. Please be aware that delegates from the USA will require a voltage converter. Delegates from the United Kingdom will require a plug adapter.


Emergency Telephone Number
In case of emergency call the nationwide emergency number 112.


Exhibition
An exhibition will be organised jointly with the congress. For more information please contact the EAU sales department via sales@uroweb.org.


Guests and Children
In compliance with the Pharma Codes, we are not allowed to register guests (including children) and they can therefore not attend this event. Unfortunately, the ERUS office cannot offer any children’s daycare facilities. If parents decide to leave their children in a part of the venue that is accessible without a badge, the ERUS office will bear no responsibility in case of incidents.


Insurance
The organisers do not accept responsibility for any personal damage. Participants are strongly recommended to arrange their own personal insurance.


Language
The congress will be conducted in English. No translation will be provided.


Lost and Found
Found items should be returned to the registration desk. If you lose something, please report to this desk for assistance.


Mobile Phones
The sound and photography flash of mobile phones must be switched off during all sessions.


No-smoking Policy
Smoking is not allowed throughout the entire venue, including all exhibition areas, session rooms, registration and catering areas. All participants are kindly requested to respect the no-smoking policy, which also applies to e-cigarettes.


Passport and Visa
For participants from EU countries, a national identity card is sufficient to enter Bordeaux. For citizens of other countries, a valid passport is required, and for some countries, a visa is required. Should you have any doubt about the need of an entry visa, please contact the French Embassy or French Consulate in your own country.


Photography & Filming
ERUS Organisation will be taking photos during and between sessions. If you would prefer not to be photographed, please let us know by sending an e-mail to: press@uroweb.org


Press
Journalists and medical/science writers can obtain free registration to the congress. Press registrations have to be made through the online registration system, more information can be found here. Journalists will receive a copy of the press pack and congress bag, to be picked up in the press centre.


Resource Centre and webcasting of presentations
The ERUS24 Resource Centre provides access to all scientific content related to the congress.
As a delegate, you can access all scientific content of ERUS24. All webcasts and full-text abstracts are easily accessible through the advanced search tool.


Security and Safety
The safety of all congress attendees is of the utmost importance. The venue and EAU have taken security precautions to ensure the maximum possible safety for all participants. All bags may be subject to inspection. Please take all personal belongings with you when leaving the session room.


Smoking Policy
Smoking is not allowed throughout the entire venue, including all exhibition areas, session rooms, registration and catering areas. All participants are kindly requested to respect the no-smoking policy, which also applies to e-cigarettes.


Social Media
We are using social media at the congress to encourage an open discussion on onco-urology science and experiences at the congress. Faculty, opinion leaders, delegates and media share their ideas, commentary and photos on LinkedIn, Facebook, Instagram and X. We invite you to use the following hashtag #ERUS24 and tag EAU (@uroweb) on social media channels to discuss the congress and join the conversation


Speaker Service Centre
All presentations should be handed in at the Speaker Service Centre at least three hours prior to the start of the session.


Water
Tap water is generally safe though it can be heavily chlorinated. Mineral water is recommended and is sold as eau gazeuse (carbonated) and non gazeuse (still).


Water
Various sessions will be webcast via https://urosource.uroweb.org/resource-centres/ERUS24 under the condition that the speaker agreed to that. These are recordings of individual lectures. You can access the webcasts as soon as they become available during or immediately after the congress. The content in this Resource Centre will be available up to 3 years after the congress.


Wi-Fi
Free wireless internet will be offered in all areas and session rooms.